WE SHIP WORLDWIDE. INCLUDING USA, AND CANADA FOR JAMAICA- YOU CAN PURCHASE ALL OUR PRODUCTS IN STORE IN KINGSTON JAMAICA. VISIT OUR INSTAGRAM FOR DIRECTIONS. WE SHIP ISLANDWIDE THROUGH BEARER, KNUTSFORD EXPRESS , ZIPMAIL VISIT OUR INSTAGRAM PAGE TO SEE OUR JAMAICAN DISTRIBUTORS IN PHARMACIES ISLANDWIDE.

Each order is handmade with cruelty-free, plant-based ingredients. Thus, processing times are in place for all orders. You’ll get a shipment notification email with a tracking once your package has been shipped.: OUR NORMAL PROCESSING TIMES ARE 1-3 BUSINESS DAYS.   Delivery times are based upon the shipping Option selected at checkout. Processing is separate from shipping.

Everyone's skin is different. Thus, results will vary between individuals. While a specific item may be working for someone else, it may not work for you. We offer FREE virtual consultations through whatsapp or DM.

We're sorry that your package arrived damaged. If this does occur, please email thesoftglowskin@gmail.COM subject line SHIPMENT with your first and last name, order number and 3 clear photos of the damage. We ask that you report any damage within 24 hours of delivery so that we can replace the item(s) for you. Damage reported outside of this time- frame will be handled at our discretion.